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I met Sam Albert early in my career as an
industry analyst. IBM was too big and
mysterious for any outsider to ever fathom
completely, but Sam was Mr. IBM and he could
always find the person or the answer I needed.
Once, I was very cross at IBM for frowning on
my independent comments, and I insisted on my
right to be different. Sam respected that but
lured me back into the fold: not with a bribe,
but by appealing to my curiosity and my desire
to make sure things were done right. He did so
by telling me he had a project in trouble that
only I could help. Sure enough, by the time we
had things sorted out, whatever I was annoyed
about was long forgotten, and I suspect he had
known, all along, that it would turn out that
way.
We will always remember Sam's lively
enthusiasm and boundless energy. And we will
always remember the happy times we spent
exploring the delightful varieties of local
dining with Joice and Sam. Sam greatly enjoyed
the art movies shown at our local film club
and happily participated in the many lively
discussions after the film. With so many vivid
memories, it is hard to believe Sam is no
longer with us. We will surely always remember
him and always miss him
"Be the best you can be" That's what Sam
always encouraged me to strive for. And we all
know Sam was the best at what he did. When Sam
got an idea or set his mind on achieving
something ,he made it happen. He knew how to
work the process when he was at IBM and when
he left, he knew how to use it from the
outside. He was a visionary when it came to
understanding the strategic nature of the
consulting business and the role that services
would play in the future of IBM. He took joy
at helping people be successful. I am grateful
that I was fortunate to have worked with Sam
and gain some of his values. Sam we all miss
you and will not forget you.
Sam and I were in the same class at American
University (class of 1954). In fact, Sam was
President of the class all four years. I
remember Sam's positive attitude, his love of
tennis and his good nature. Sam was always a
good friend to me. When I was manager of our
campus radio station, he came to me with an
idea. He wanted to do a radio program where he
would invite college professors to give
reviews of their classes on the air. I didn't
think it would be very popular, but I was
wrong! It turned out to be one of the most
popular programs on the station. Many times I
was the person who ran the tapes. The program
was called "Cram with Sam". It was a big hit.
Later, after we were out of college, Sam kept
in touch with me and he was helpful in
acquiring "Talking Technology" for my
computer. He was a good man, and will be
missed.
We loved seeing Sam at PC Forum year after
year, but our relationship goes well beyond
that. Sam and I first met at some IBM analyst
event the kind Sam always orchestrated
with such diligence and wisdom. Although he
wished nothing but well for IBM, he was also
smart and humble enough to recognize its
failings and try to overcome them. He
transcended any sort of organizational
boundaries, and he wished only the best for
everyone he knew. His discretion and wisdom
gave him the ability to know everything and to
use that knowledge quietly in the service of
people who couldn't or wouldn't do so for
themselves. We all miss him!
My relationship with Sam Albert has been one
of the highlights of my career. When my
company was founded, I was a two-man shop. No
one would take us seriously. Sam took me under
his wing and began to include us in IBM's
briefings and meetings. His kindness,
understanding, and professional help
encouraged me to keep moving forward. He
helped me understand IBM's organization, its
people, and it products. But most of all, he
was a senior executive at the most prestigious
firm, who was kind to a kid with no
credentials or standing. Sam never stopped
being a friend. I feel lucky and privileged to
have known and worked with him.
Over the years, as my career as a writer grew,
Sam was the friend who was always there for
me. No matter what I was doing, Sam was
upbeat, optimistic, and knew someone who could
help me. Every time I published a new book, I
would send a copy to Sam, who would then call
me on the phone, full of good wishes and
enthusiasm. He was as proud of my success as
if it were his own. But Sam was more than a
mentor: he was a master in the art of getting
along with people. To this day, whenever I
meet a new person, I apply the lessons I
learned from watching Sam, and I am able to
establish rapport and make the person feel at
ease. Every time I do, I can hear Sam's voice
and feel his smile.
I first met Sam over 40 years ago when he was
assigned to me as an Assistant Salesman at the
New York Midtown Office of IBM. He was
brilliant and personable. He was a unique
individual, comfortable with the meek and the
mighty. We became friends. That never changed.
Life was good to Sam. I was thrilled by his
dazzling late career success. Yet I remember
him more for what he was than what he
achieved. He was Sam. He was a unique bundle
of talent. He had heart to accompany his
brilliance and enthusiasm. He remained true to
himself: unchanged.
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Read the thoughts and memories of these people close to Sam:
Amy Wohl Read a short essay by Harley Hahn... |
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